SUCCESS STORY

Sapiencia, Medellín's Postsecondary Education Agency

As a Managed Service Provider, Servinformación established itself as a strategic partner in comprehensive IT management, acting as an extension of the team and collaborating closely.

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SAPIENCIA optimizes its operations with advanced cloud services

“Servinformación has been a key partner in generating value for our organization through its 24×7 managed service. With its support, we have automated deployment processes and incorporated new capabilities on Google's public cloud, driving efficiency and innovation at SAPIENCIA.”

Claudia Maria Giraldo Flórez, Technical Supervision Support, SAPIENCIA

The challenge

As SAPIENCIA's MSP, Servinformación manages its IT infrastructure: networks on Google Cloud, platforms on Compute Engine, and identity and access management with IAM, with 7×24 monitoring and support, ensuring high availability, performance, security, and cost optimization.

The solution

We partnered with Google Cloud to provide Sapiencia with a managed services solution for comprehensive management of its deployed infrastructure. This included managing its Google Cloud networks, Compute Engine platforms, and IAM identity and access management, ensuring high availability, performance, security, and cost optimization for Sapiencia's success.

Project results

Our collaboration has delivered a series of positive results. Reduced downtime, leading to greater efficiency and productivity. Improved performance, allowing larger volumes and more requests to be handled with ease. Optimized costs by eliminating redundant processes. Stronger security through data protection measures and improved access protocols.

Figures and results correspond to the published project.

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