INTEGRATED MANAGEMENT SYSTEM

Trust begins with care

Consult the documents that guide Servinformación's management: privacy, data processing, business ethics, and the Integrated Management System. Also access the published channel to exercise your rights related to personal information.

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Information available for consultation

We bring corporate documents together in one place for easy reference. Each link opens the version published by Servinformación, where you can review the scope, responsible parties, and channels described in the document.

Learn how information is handled

The privacy notice and data processing policy describe how personal information is handled. Read the complete document to learn about its provisions and channels.

Review our management commitments

The Integrated Management System and ethics documents guide the organization's conduct. Find the corporate publications here to review their scope.

Use the appropriate channel

The Habeas Data form allows you to submit requests related to personal data. For feedback on project execution, use the PQRS follow-up mailbox.

Documents and policies

Click each card to open the official version published by Servinformación.

Integrated Management System

The Integrated Management System (SGI) brings together Servinformación's guidelines for leading technology innovation, smart location and information collection services, with a focus on quality, information protection, social and environmental responsibility, and continuous improvement.

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Privacy Notice

Explains how Servinformación handles the personal data of its clients, employees and users, in accordance with Law 1581 of 2012, Decree 1377 of 2013 (partially repealed by Decree 1081 of 2015), and related regulations.

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Personal Data Processing Policy

Sets out compliance with Article 15 of the Colombian Constitution and Law 1581 of 2012, guaranteeing the right of Habeas Data: to know, update, rectify, revoke and delete personal information.

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SAGRILAFT Policy

Aims to prevent the risk of money laundering, terrorist financing and financing of the proliferation of weapons of mass destruction, in line with the guidelines of the Superintendencia de Sociedades, FATF (GAFI) and GAFILAT.

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Code of Ethics and PTEE

The Code of Ethics and the Business Transparency and Ethics Program (PTEE) serve as Servinformación's conduct guide for its employees, clients and suppliers.

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Habeas Data (PQR)

Form to submit requests, complaints or claims about the processing of your personal data, and to exercise your rights to know, update, rectify, revoke and delete your information.

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