SUCCESS STORY

CNID – GWS Change Management and Transformation

A company specializing in data services, geographic information, information collection projects, and GIS projects, representing major specialist companies worldwide. Business & Professional Services.

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Purpose

Create a change management and transformation plan tailored to the customer to strengthen Google Workspace skills, promoting Google and Servinformación as solution leaders.

The challenge

Reduced licensing costs for third-party communication and collaboration tools such as Zoom, Slack, and others, encouraging the use of Google Workspace to meet these needs.

The solution

Google Workspace tools such as Apps Script, AppSheet, Gmail, Calendar, Chat, Meet, and Drive were used as a solution to reduce spending on third-party tools, creating a collaborative environment and increasing productivity in processes and procedures.

Project results

The successful transition to Google Workspace was a major achievement for CNID. Costs were significantly reduced and cloud collaboration improved, strengthening communication with clients. Established assumptions were also overcome and real-time productivity increased, reinforcing organizational security.

The process carried out with Servinformación was decisive for CNID. They gave us their full support, always answering our questions and creating an environment conducive to organizational change, breaking down old assumptions and providing alternative solutions to our needs within Google Workspace.

Figures and results correspond to the published project.

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