SUCCESS STORY

Dialog: infrastructure transformation on Google Cloud

Dialog modernized its infrastructure with Google Cloud to improve performance, security, and scalability, with consulting and technical execution from Servinformación.

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The project

Servinformación provided consulting and technical execution, ensuring an efficient, strategic transition that optimized Dialog's infrastructure and costs, adding value to the company's processes.

Dialog is a leading internal communications and employee engagement platform in Brazil. Its multichannel product brings together a corporate social network, email, television, integrations with human resources systems, and AI-powered analytics. Its customers include Grupo Casas Bahia, Arteris, ArcelorMittal, and Unimed.

Dialog: transformation in Google Cloud The challenge

Dialog faced the challenge of expensive infrastructure for scaling its operations. Like many companies in the sector, it needed to improve performance, security, and operational efficiency. Migration to Google Cloud Platform helped overcome these barriers and drive the development of new features and the adoption of AI in corporate communications.

The solution

Workloads were migrated, including Amazon clusters to Google Kubernetes Engine, virtual machines to Compute Engine, and databases to Cloud SQL. Cloud Storage and a continuous integration system were also configured, along with implementations such as Identity-Aware Proxy for secure access and Cloud Armor for protection, improving security and efficiency.

The result

The collaboration brought better performance, security, and scalability to Dialog. Infrastructure and cost management were optimized, significantly reducing operating costs. The platform was modernized, including more secure website publishing and service continuity.

“We thank Servinformación's professional services team for their support in the migration from Amazon Web Services to Google Cloud Platform. Their expertise ensured an efficient transition, strengthened security, reduced costs, and enabled the development of infrastructure for widespread adoption of artificial intelligence, demonstrating commitment and professionalism at every stage.” João Rego, CTO, Dialog. (Translation of the original testimonial in Portuguese.)

Figures and results correspond to the published project.

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